1.Our Services
Om News Agency provides:
- Daily doorstep delivery of newspapers and periodicals as per your active subscription.
- Monthly billing based on the newspapers actually delivered to you during the billing period.
- Collection of payments by cash, UPI or online payment gateway (e.g. PhonePe).
2.Subscriptions
- A subscription specifies the newspaper(s), number of copies, delivery address and applicable rate per copy.
- Rates are based on publisher cover prices and applicable delivery charges, and are communicated at the time of subscription. Rate changes (e.g. publisher price revisions) apply from the date of revision.
- You may pause, modify or cancel your subscription at any time by informing us — see our Refund & Cancellation Policy.
- Delivery may be affected on publisher holidays or due to circumstances beyond our control (weather, transport disruptions). No charge is made for copies that are not delivered.
3.Billing
- Bills are generated monthly from daily delivery records. You are charged only for copies recorded as delivered.
- Each bill shows the delivery period, newspaper-wise quantities, rates, previous balance (carry-forward) and total amount payable.
- Any discrepancy in a bill must be reported within 7 days of receiving it; we will verify against delivery records and correct genuine errors.
4.Payments
- Payments can be made by cash to authorised staff (against a receipt), by UPI, or online through our payment gateway partner.
- Online payments are processed by secure, RBI-compliant third-party payment gateways. We do not store your card, UPI PIN or banking credentials.
- Payments are applied to your oldest outstanding bills first. Any excess amount is held as advance credit and adjusted against future bills, or refunded on request.
- A payment receipt is issued for every payment received.
5.Pricing
Charges are as per the cover price of each newspaper set by its publisher, plus delivery charges where applicable. There are no hidden fees. The exact rate applicable to your subscription is stated at the time of subscribing and is visible on every bill.
6.Customer Responsibilities
- Provide an accurate delivery address and accessible delivery point, and keep your contact details up to date.
- Inform us in advance of pauses (e.g. travel) so delivery and billing can be adjusted.
- Settle bills within a reasonable time of receiving them. Service may be suspended for long-outstanding dues after prior intimation.
7.Limitation of Liability
Our liability in respect of any claim relating to the services is limited to the amount billed for the affected period. We are not liable for indirect or consequential losses, or for non-delivery caused by events beyond our reasonable control.
8.Privacy
Your personal information is handled in accordance with our Privacy Policy.
9.Governing Law & Disputes
These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of Maharashtra, India. We encourage you to first contact us directly — most issues are resolved quickly and amicably.
10.Changes to These Terms
We may revise these Terms from time to time. The “Last updated” date at the top reflects the latest version. Continued use of the services after changes constitutes acceptance of the revised Terms.
11.Contact
- Om News Agency
- Maharashtra, India
- Email: krushimarket@gmail.com
- Phone: +91 84595 74080